Nov 12, 2012 | Blog, PBX Technology, Telecom Industry, Voice Communications
E-911 is short for Enhanced 911. In general, E-911 allows your telephone number and service address to be displayed to the Public Safety Answering Point (PSAP). Today, E-911 includes the ability to call 911 via a landline, via your cell phone and using a...
Nov 8, 2012 | Blog, Data Communications, Telecom Industry, WAN Services
A revolution is coming in the way SMBs connect to the Internet. The name of this revolution is LTE, for Long Term Evolution. LTE, is a wireless standard for high-speed data. LTE is based on the old GSM network technology. It provides increased speed and capacity with...
Oct 30, 2012 | Blog, Data Communications, Network Applications, PBX Technology, Phone Systems, Telecom Industry, Vertical WaveIP, Voice Communications, VoIP
Is Voice a Dying App for Phones? Is the question just hyperbole? Perhaps. But consider this. Two distinct but related trends are developing in the telephony world. First, voice minutes and voicemail messages are declining. Mobile carriers like Verizon are increasing...
Sep 18, 2012 | Blog, Phone Systems, Telecom Industry, Uncategorized, Voice Communications, VoIP
Distributed call centers have been a dream of small- to medium-sized businesses (SMBs) for a very long time. But every time a solution appears, it seems to end up being more hype than reality. SMBs need distributed call centers to compete with larger enterprises....
Aug 20, 2012 | Blog, Telecom Industry
Have you heard of “smishing”? No? Me either, until I listened to this podcast from c|net. Over the last several years, most folks have heard of “phishing”, the attempt by email scammers to get you to click on a link and give up some valuable...
Aug 2, 2012 | Blog, PBX Technology, Phone Systems, Telecom Industry, Voice Communications, VoIP
What is Cloud Telephony? You have undoubtedly heard of Cloud Computing. Cloud Computing is defined as “Internet-based sharing of technological resources, software and digital information”. This emerging field functions on a pay-per-use model, helping to...
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