Jan 24, 2013 | Blog, Phone Systems, Uncategorized, Voice Communications, VoIP
One of the things I enjoy about my job is getting to go hands-on with new technology. I recently got a Polycom VVX500 touch screen IP Phone on my desk and have had a few weeks to try it out. Here are my first impressions. (Note: I am using the VVX500 on a hosted VoIP...
Sep 18, 2012 | Blog, Phone Systems, Telecom Industry, Uncategorized, Voice Communications, VoIP
Distributed call centers have been a dream of small- to medium-sized businesses (SMBs) for a very long time. But every time a solution appears, it seems to end up being more hype than reality. SMBs need distributed call centers to compete with larger enterprises....
Sep 12, 2012 | Blog, Data Communications, Uncategorized, Voice Communications, VoIP
Get Ready for Voice on Your Network It used to be that voice had its own network, separate from data. Companies built a separate infrastructure for voice that included voice-grade cable, terminal blocks and jacks connecting a dedicated voice server (PBX) to dedicated...
Aug 10, 2012 | PBX Technology, Phone Systems, Uncategorized, Vertical Software Releases / Hotfixes, Vertical WaveIP, Voice Communications
In this post, I talked about the beta test for Vertical Wave ViewPoint for Android. In this post, I talked about my first impressions running the app on my mobile phone (Motorola Droid2 Global). Take Two Tablets and Call Me in the Morning Since then, I have installed...
Aug 6, 2012 | Blog, PBX News, PBX Technology, Phone Systems, Uncategorized, Vertical Software Releases / Hotfixes, Vertical WaveIP, Voice Communications
What’s Your ViewPoint? ViewPoint is Vertical Communications’ Unified Communications desktop client for the Vertical Wave phone system. ViewPoint provides secure instant messaging, presence management, visual voicemail and call management. Vertical recently...
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