If your business is new, relocating, or upgrading its network, it's important to make sure you install the right network cabling. Running the wrong voice/network cabling for your business can end up being very costly. It can reduce efficiency and productivity as well...

Now that voice and data services can be hosted on the Internet, it seems logical that any telecom service available via the Internet should be fine to handle voice communications for your business. Many of these online providers appear to be low cost, with systems...

Every contact you have with a customer allows you the opportunity to increase revenue. How you handle customer contacts affects your bottom line. Big businesses efficiently handle customers by building large, expensive call centers staffed by hundreds of sales and...

As the features and conveniences of smartphones have grown, so have the risks of using them. The more you and your employees use your smartphones to check email, make purchases, access bank accounts, download music, etc., the more tempting your phone becomes to...

One of the leading challenges businesses face is keeping overhead low. If your business is still using landlines or Public Switch Telephone Network (PSTN), you're missing the opportunity to not only lower overhead costs but to improve productivity. By using Voice over...

When purchasing equipment for your business that will be in use for more than one year, you must depreciate the cost a little at a time over several years. Depending on the purchase, it can take years to fully depreciate the cost of business property. Section 179 is a...

Scammers and robocallers often use caller ID spoofing to display a number other than the actual number they are calling from, typically making it appear as though a neighbor or someone their target knows is calling. By using caller ID spoofing, scammers increase the...

As today’s businesses embrace the cloud, the number of web apps in their IT environment quickly adds up—and quickly overwhelms the ability to ensure security, manage costs and maintain control. User password behavior is becoming less secure due to the fact that it is...

One of the biggest challenges business owners face is minimizing overhead. Cloud computing is quickly becoming the standard way for businesses to access IT infrastructure, software and hardware resources. These cloud-based data services can dramatically reduce your...

Your investment in your business communications system and keeping that system available and up to date every minute of every day is critical. A short time ago, phone systems were mostly made up of wires and hardware. When the warranty on this equipment ran out,...